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From the Daily Mail Online:

If you have a disability or mobility problem, did you know that assistance is now all part of the service when you fly? Below, we’ve compiled a handy list of useful questions with expert answers to help you get on your way…

What assistance am I entitled to at the airport?

You are entitled to assistance from when you arrive at the airport, through to check-in, immigration, customs and security procedures, to when you board the airplane and reach your seat. This assistance will also be given when you land, from helping you to get off the plane through to leaving the airport. Read More>>

Exclusive Services Provided by Scootaround Inc.

Orlando, FL (PRWEB) March 4, 2009 — Scootaround Inc. recently signed two multi-year contracts to become the exclusive provider of accessible services at both the Las Vegas Convention Center (LVCC) and Sands Expo and Convention Center in Las Vegas, Nevada. With the addition of these two facilities, Scootaround now directly supports the nation’s five largest convention facilities.

“Enhancing the convention experience for all attendees is our goal,” said Tim Scott, Vice President of Sales and Marketing. “We service dozens of large events each month, many with 50 to 100,000 attendees each. It’s rewarding that convention center managers have recognized the need to partner with us, the industry leader in mobility rental solutions.”

Along with the LVCC and the Sands Expo, Scootaround also services Chicago’s McCormick Place (the largest U.S. center), the Orange Country Convention Center (America’s 2nd largest) and the Georgia World Congress Center. Scootaround’s onsite services include customized rentals programs that provide scooters that reside at each facility on a permanent basis along with qualified staff to run rental programs at larger events. [more]

Disabled travellers concerned about lack of information from agents (19 February 2009)

Disabled customers are not confident of receiving accurate ­information about accessibility when booking holidays with a travel agent.

A survey conducted by ­Accessible Travel and Leisure of 500 clients or prospective clients who have reduced mobility, or would be travelling with someone with reduced mobility, revealed 91% said accessibility of the accommodation and facilities was very important or important.

However, respondents were concerned about the lack of information provided. Many had arrived at resort on previous holidays to find they could not access a hotel, use transport to a resort or even use a toilet. Airlines were highlighted as the “weakest link in the chain” according to ATL managing director Andy Wright. [more]